Introduction

Techrige is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using the platform, you agree to this Privacy Policy.

Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, and password.
• Profile Information: Optional details such as profile pictures and vehicle information (for EV Owners) or charger specifications (for Hosts).
• Payment Information: Billing and payout details, including payment method and banking information.
• Communication: Messages and feedback submitted through the Platform.

Information We Collect Automatically

• Usage Data: Details about your interactions with the platform, such as pages visited, bookings made, and features used.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Location Data: With your consent, we may collect precise location data.

Information From Third Parties

• Payment Providers: Information related to transactions processed on the platform.
• Third-Party Services: Data from linked accounts (e.g., Google, Facebook).

How We Use Your Information

• To Provide Services: Facilitate bookings, process payments, and manage user accounts.
• To Improve the Platform: Analyze usage data to enhance functionality and user experience.
• To Communicate: Send transactional emails, updates, and promotional content (where permitted by law).
• For Safety and Security: Detect and prevent fraud, abuse, and unauthorized access.
• To Comply with Legal Obligations: Meet requirements under applicable laws and regulations.

How We Share Your Information

• With Other Users: EV Owners and Hosts may see limited profile details necessary for bookings.
• With Service Providers: Third-party vendors assisting with payment processing, analytics, and customer support.
• For Legal Reasons: To comply with legal obligations or respond to lawful requests.
• In Business Transfers: In connection with mergers, acquisitions, or the sale of assets.

Your Choices and Rights

• Access and Correction: You may access and update your personal information through your account settings.
• Data Deletion: Request the deletion of your account and associated data by contacting support.
• Marketing Preferences: Opt out of promotional communications by adjusting preferences or clicking "unsubscribe" in emails.
• Location Sharing: Disable location tracking through your device settings.

Data Retention

We retain your personal information only as long as necessary to provide the platform, comply with legal obligations, resolve disputes, and enforce our agreements. Data may be anonymized or securely deleted when no longer needed.

Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure. Use the platform at your own risk.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website traffic, and deliver personalized content and advertisements. You can manage cookie preferences through your browser settings.

Children’s Privacy

The platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated to users, and the updated policy will include a revised "Effective Date." Continued use of the platform constitutes acceptance of the changes.

Contact Us

If you have questions or concerns about this Privacy Policy, contact us at support@techrige.com